Car Issues Tracker
Vehicle complaints, recalls & safety data — sourced from NHTSA

2020 Ford Explorer: Complaints, Recalls, and Known Problems

Owners have filed 1,153 safety complaints about the 2020 Ford Explorer with U.S. regulators. Here's what the federal data shows, system by system.

Data: NHTSA Office of Defects Investigation · Retrieved July 14, 2026 · Counts change as new reports are filed

1,153
Complaints
32
Recalls
3
Investigations
5★
Overall crash rating

Complaints for this vehicle report 34 crashes, 10 fires, 36 injuries. No deaths have been reported.

Key findings
  1. Power train / transmission leads the complaint list, cited in 447 of 1,153 complaints, followed by Other / unspecified.
  2. Complaints peaked 5 years after the model year (318 filed in 2025) — a pattern consistent with wear-out failures rather than assembly defects.
  3. 2 recalls are do-overs. NHTSA records show recall repairs that were previously performed incorrectly — worth a VIN check even if you had recall work done.
  4. 3 NHTSA defect investigations are associated with this vehicle.

What owners report

Complaints filed with NHTSA name the vehicle system involved. For the 2020 Ford Explorer, here is how reports break down by system.

Complaints by vehicle system
System mentions in 1,153 complaints · a complaint can cite more than one system
Power train / transmission
447
Other / unspecified
200
Electrical
179
Driver assistance
170
Engine & cooling
130
Visibility & lighting
113
Brakes & stability
85
Body & structure
85

"The vehicle was parked on a slight incline and they were inside the vehicle rolled away and struck a fire hydrant. The vehicle was in park and rolled down the hill and struck multiple stationary objects."

Owner complaint filed July 2026 · Power Train,Unknown Or Other · NHTSA ODI 11748737

"Transmission failure caused my vehicle to jump/jerk and left me out of control of the speed of my truck at times. It has been confirmed that I need a new transmission. A service light came on only after issues started. Said light would turn off once the vehicle was turned off and not come back on until driven again."

Owner complaint filed June 2026 · Power Train · NHTSA ODI 11742190

Complaints didn't fade — they kept coming

For most vehicles, complaint volume spikes early and tapers off. The 2020 Ford Explorer inverts that curve — filings peaked in 2025, 5 years after the model year.

Complaints filed per year — 2020 Ford Explorer
Year the complaint was filed, not the incident year
7
110
136
85
186
200
318
111
1920212223242526
2026 is a partial year (through July 14, 2026). A late peak is the signature of wear-out failures: parts that don't fail until the vehicle has years and miles on it.

How the 2020 compares with other model years

Across the Ford Explorer model years we track, the 2016 has the most complaints on file (2,425); the 2020 ranks 7 of 7.

Total complaints by model year — Ford Explorer
All complaints on file per model year, as of July 14, 2026
1,191
2,222
1,670
1,748
2,425
1,668
2020
1,153
Older model years have had more time on the road to accumulate complaints — compare adjacent years, not endpoints.

Recall history: 32 recalls, including 2 do-overs

32 recalls apply to some or all 2020 Ford Explorer vehicles. Note the flagged campaigns: they cover vehicles whose earlier recall repairs were performed incorrectly.

Aug 201919V-575
Power Train:Automatic Transmission:Gear Position Indication (Prndl)

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these veh…

Aug 201919V-633
Seats:Front Assembly:Recliner

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also i…

Sep 201919V-687
Electrical System:Wiring

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

Dec 201919V-859
Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

Aug 202020V-497
Air Bags:Critical Fasteners

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

Sep 202020V-549
Seat Belts: Rear/Other:Buckle Assembly

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

Sep 202020V-575
Back Over Prevention: Sensing System: Camera

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or disto…

Nov 202020V-693
Power Train:Driveline:Driveshaft

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

Nov 202020V-730
Fuel System, Gasoline:Storage

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

Dec 202020V-788
Engine

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Mar 202121V-154
Suspension:Rear

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

Sep 202121V-735
Back Over Prevention:Software

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Jan 202323V-022
Back Over Prevention: Sensing System: Camera

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Feb 202323V-069
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Mar 202323V-199
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the …

Apr 202323V-305
Back Over Prevention:Display Function

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview im…

May 202323V-342
Back Over Prevention: Sensing System: Camera

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Sep 202323V-626
Electrical System:Propulsion System:Traction Battery

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Oct 202323V-675
Power Train:Driveline:Driveshaft

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Mar 202424V-188
Back Over Prevention: Sensing System: Camera

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Re…

Aug 202424V-598
Engine

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust…

Nov 202424V-852
Equipment:Other:Labels

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement …

Feb 202525V-093
Seat Belts

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at …

Mar 202525V-159Repair done incorrectly
Back Over Prevention:Software

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Mar 202525V-166Repair done incorrectly
Power Train:Driveline:Driveshaft

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Jun 202525V-393
Seats:Mid/Rear Assembly

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Jun 202525V-442
Back Over Prevention:Software

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-20…

Oct 202525V-685
Equipment:Electrical:Engine Block Heater

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it t…

Mar 202626V-117
Visibility:Windshield Wiper/Washer:Motor

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Mar 202626V-123
Back Over Prevention:Software

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles …

Mar 202626V-159
Seat Belts

Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

Jun 202626V-402
Power Train:Automatic Transmission

Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Does your car have an open recall?

Recall repairs are free at any dealer, with no time limit. Look up your 17-character VIN on the official NHTSA site to see open recalls for your specific vehicle. Check your VIN at NHTSA.gov →

Crash-test ratings

NHTSA crash ratings measure how the car protects occupants in a crash — a separate question from the reliability complaints above. A vehicle can be both crashworthy and trouble-prone.

★★★★★
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★☆
Rollover

Frequently asked questions

How many complaints does the 2020 Ford Explorer have?

As of July 14, 2026, owners have filed 1,153 complaints about the 2020 Ford Explorer with NHTSA. The most-reported system is power train / transmission.

How many recalls does the 2020 Ford Explorer have?

The 2020 Ford Explorer has 32 NHTSA recalls on file. 2 recalls reopen earlier campaigns whose repairs were performed incorrectly. Recall repairs are free at any dealer.

Is the 2020 Ford Explorer safe in a crash?

NHTSA gives the 2020 Ford Explorer an overall crash rating of 5 out of 5 stars. Crash ratings measure occupant protection in a collision; they do not measure reliability, which is what the complaint data above reflects.

Methodology & source

All figures come from the U.S. National Highway Traffic Safety Administration (NHTSA) public APIs: the Office of Defects Investigation complaint database, the recalls database, and NCAP safety ratings, retrieved July 14, 2026.

Complaints are self-reported by consumers and are not verified by NHTSA or by this site. A single complaint may cite multiple vehicle systems, so system mentions can sum to more than the complaint total. Complaint volume is influenced by fleet size, media attention, and recall notices, and is not by itself a measure of defect rates.

This site is not affiliated with NHTSA or any manufacturer. Nothing here is repair, purchase, or legal advice. For your specific vehicle, use the official NHTSA VIN lookup and consult a qualified technician.