Car Issues Tracker
Vehicle complaints, recalls & safety data — sourced from NHTSA

2011 Ford Explorer: Complaints, Recalls, and Known Problems

Owners have filed 1,191 safety complaints about the 2011 Ford Explorer with U.S. regulators. Here's what the federal data shows, system by system.

Data: NHTSA Office of Defects Investigation · Retrieved July 14, 2026 · Counts change as new reports are filed

1,191
Complaints
8
Recalls
4
Investigations

Complaints for this vehicle report 30 crashes, 4 fires, 15 injuries. No deaths have been reported.

Key findings
  1. Steering issues dominate. They appear in 62% of the 1,191 complaints on file — an unusually concentrated failure pattern.
  2. 4 NHTSA defect investigations are associated with this vehicle.

What owners report

Complaints filed with NHTSA name the vehicle system involved. For the 2011 Ford Explorer, steering issues stand far above everything else.

Complaints by vehicle system
System mentions in 1,191 complaints · a complaint can cite more than one system
Steering
737
Other / unspecified
122
Body & structure
116
Engine & cooling
100
Electrical
94
Power train / transmission
64
Brakes & stability
54
Airbags & restraints
48

"Vehicle is very hard to steer, will not reset when restarting the vehicle. two dash messages; advance track warning and power assist failure. I have not attempted to drive on road due to difficulty of steering the wheel. I am afraid the vehicle is uncontrollable at this point and needs to be towed to a repair facility. Not sure if this incident is linked to the recall under 14S06 for ford recalls."

Owner complaint filed May 2026 · Steering,Electrical System · NHTSA ODI 11739398

"The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became extremely stiff. The steering wheel was extremely difficult to turn. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 160,000."

Owner complaint filed March 2026 · Steering · NHTSA ODI 11727331

When complaints were filed

Complaint filings for the 2011 Ford Explorer over time:

Complaints filed per year — 2011 Ford Explorer
Year the complaint was filed, not the incident year
20
141
98
88
67
59
91
71
73
44
53
103
84
96
82
21
11121314151617181920212223242526
2026 is a partial year (through July 14, 2026).

How the 2011 compares with other model years

Across the Ford Explorer model years we track, the 2016 has the most complaints on file (2,425); the 2011 ranks 6 of 7.

Total complaints by model year — Ford Explorer
All complaints on file per model year, as of July 14, 2026
2011
1,191
2,222
1,670
1,748
2,425
1,668
1,153
Older model years have had more time on the road to accumulate complaints — compare adjacent years, not endpoints.

Recall history: 8 recalls

8 recalls apply to some or all 2011 Ford Explorer vehicles. Recall repairs are free at any dealer, with no time limit.

Feb 201111V-063
Seats

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMEN…

Jan 201414E-001
Steering

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

May 201414V-286
Steering:Electric Power Assist System

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor si…

Mar 201515V-171
Structure:Body:Door

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Aug 201717E-048
Wheels:Hub

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulti…

Jun 201919V-435
Suspension:Rear

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Sep 202121V-746
Suspension:Rear

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Yor…

Jan 202424V-031
Structure:Body:Roof And Pillars

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Does your car have an open recall?

Recall repairs are free at any dealer, with no time limit. Look up your 17-character VIN on the official NHTSA site to see open recalls for your specific vehicle. Check your VIN at NHTSA.gov →

Frequently asked questions

How many complaints does the 2011 Ford Explorer have?

As of July 14, 2026, owners have filed 1,191 complaints about the 2011 Ford Explorer with NHTSA. The most-reported system is steering.

How many recalls does the 2011 Ford Explorer have?

The 2011 Ford Explorer has 8 NHTSA recalls on file. Recall repairs are free at any dealer.

Methodology & source

All figures come from the U.S. National Highway Traffic Safety Administration (NHTSA) public APIs: the Office of Defects Investigation complaint database, the recalls database, and NCAP safety ratings, retrieved July 14, 2026.

Complaints are self-reported by consumers and are not verified by NHTSA or by this site. A single complaint may cite multiple vehicle systems, so system mentions can sum to more than the complaint total. Complaint volume is influenced by fleet size, media attention, and recall notices, and is not by itself a measure of defect rates.

This site is not affiliated with NHTSA or any manufacturer. Nothing here is repair, purchase, or legal advice. For your specific vehicle, use the official NHTSA VIN lookup and consult a qualified technician.