Owners have filed 896 safety complaints about the 2020 Subaru Outback with U.S. regulators. Here's what the federal data shows, system by system.
Complaints for this vehicle report 19 crashes, 7 fires, 4 injuries. No deaths have been reported.
Complaints filed with NHTSA name the vehicle system involved. For the 2020 Subaru Outback, visibility & lighting issues stand far above everything else.
"The contact owns a 2020 Subaru Outback. The contact stated that the front passenger’s side mirror had started to detach from the vehicle without an impact to the vehicle, and the mirror had become inoperable. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 68,000."
"We are on our 3rd broken windshield in 3 years. We do not drive the car very often or drive any extreme ways. This is more broken windshields than I have had in my whole life in just a few years having this car. There must be something wrong with the way it’s made."
Complaint filings for the 2020 Subaru Outback over time:
Across the Subaru Outback model years we track, the 2019 has the most complaints on file (1,033); the 2020 ranks 3 of 7.
6 recalls apply to some or all 2020 Subaru Outback vehicles. Recall repairs are free at any dealer, with no time limit.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview …
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Recall repairs are free at any dealer, with no time limit. Look up your 17-character VIN on the official NHTSA site to see open recalls for your specific vehicle. Check your VIN at NHTSA.gov →
NHTSA crash ratings measure how the car protects occupants in a crash — a separate question from the reliability complaints above. A vehicle can be both crashworthy and trouble-prone.
As of September 7, 2026, owners have filed 896 complaints about the 2020 Subaru Outback with NHTSA. The most-reported system is visibility & lighting.
The 2020 Subaru Outback has 6 NHTSA recalls on file. Recall repairs are free at any dealer.
NHTSA gives the 2020 Subaru Outback an overall crash rating of 5 out of 5 stars. Crash ratings measure occupant protection in a collision; they do not measure reliability, which is what the complaint data above reflects.
All figures come from the U.S. National Highway Traffic Safety Administration (NHTSA) public APIs: the Office of Defects Investigation complaint database, the recalls database, and NCAP safety ratings, retrieved September 7, 2026.
Complaints are self-reported by consumers and are not verified by NHTSA or by this site. A single complaint may cite multiple vehicle systems, so system mentions can sum to more than the complaint total. Complaint volume is influenced by fleet size, media attention, and recall notices, and is not by itself a measure of defect rates.
This site is not affiliated with NHTSA or any manufacturer. Nothing here is repair, purchase, or legal advice. For your specific vehicle, use the official NHTSA VIN lookup and consult a qualified technician.