Car Issues Tracker
Vehicle complaints, recalls & safety data — sourced from NHTSA

2012 Kia Sorento: Complaints, Recalls, and Known Problems

Owners have filed 877 safety complaints about the 2012 Kia Sorento with U.S. regulators. Here's what the federal data shows, system by system.

Data: NHTSA Office of Defects Investigation · Retrieved September 7, 2026 · Counts change as new reports are filed

877
Complaints
5
Recalls
10
Investigations
4★
Overall crash rating

Complaints for this vehicle report 21 crashes, 76 fires, 36 injuries. No deaths have been reported.

Key findings
  1. Engine & cooling issues dominate. They appear in 54% of the 877 complaints on file — an unusually concentrated failure pattern.
  2. Stalling is a recurring theme. 142 of the 877 reports describe the engine stalling — many while driving.
  3. Complaints peaked 7 years after the model year (138 filed in 2019) — a pattern consistent with wear-out failures rather than assembly defects.
  4. 10 NHTSA defect investigations are associated with this vehicle.

What owners report

Complaints filed with NHTSA name the vehicle system involved. For the 2012 Kia Sorento, engine & cooling issues stand far above everything else.

Complaints by vehicle system
System mentions in 877 complaints · a complaint can cite more than one system
Engine & cooling
475
Electrical
127
Brakes & stability
113
Visibility & lighting
88
Other / unspecified
86
Airbags & restraints
83
Power train / transmission
55
Body & structure
47

"My 2012 Kia Sorento has a recall for the motor, and I had taken it to Kia for an inspection and the dealer stated to me that my car does not have a recall on it. Recently my car stalled on the road while I was driving, and it nearly caused an accident because someone behind me had to break suddenly to stop."

Owner complaint filed July 2024 · Electrical System,Engine,Fuel/Propulsion System · NHTSA ODI 11603692

"While waiting for notification that the remedy part was available for this car, it caught on fire. It caught on fire on 6/20/2024. The car is a total loss and it was a very dangerous situation."

Owner complaint filed June 2024 · Electrical System,Engine · NHTSA ODI 11596263

When complaints were filed

For most vehicles, complaint volume spikes early and tapers off. The 2012 Kia Sorento peaked later than usual, in 2019.

Complaints filed per year — 2012 Kia Sorento
Year the complaint was filed, not the incident year
7
27
29
53
32
44
86
109
138
60
65
39
60
91
20
17
11121314151617181920212223242526
2026 is a partial year (through September 7, 2026). A late peak is the signature of wear-out failures: parts that don't fail until the vehicle has years and miles on it.

How the 2012 compares with other model years

Across the Kia Sorento model years we track, the 2011 has the most complaints on file (1,517); the 2012 ranks 5 of 8.

Total complaints by model year — Kia Sorento
All complaints on file per model year, as of September 7, 2026
1,517
2012
877
981
983
748
1,246
800
423
Older model years have had more time on the road to accumulate complaints — compare adjacent years, not endpoints.

Recall history: 5 recalls

5 recalls apply to some or all 2012 Kia Sorento vehicles. Recall repairs are free at any dealer, with no time limit.

Oct 201515V-626
Power Train:Automatic Transmission

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission…

Mar 201717V-224
Engine And Engine Cooling:Engine

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Dec 201818V-907
Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pip…

Dec 202020V-750
Engine

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Sep 202323V-652
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may …

Does your car have an open recall?

Recall repairs are free at any dealer, with no time limit. Look up your 17-character VIN on the official NHTSA site to see open recalls for your specific vehicle. Check your VIN at NHTSA.gov →

Crash-test ratings

NHTSA crash ratings measure how the car protects occupants in a crash — a separate question from the reliability complaints above. A vehicle can be both crashworthy and trouble-prone.

★★★★☆
Overall
★★★★☆
Frontal crash
★★★★★
Side crash
★★★★☆
Rollover

Frequently asked questions

How many complaints does the 2012 Kia Sorento have?

As of September 7, 2026, owners have filed 877 complaints about the 2012 Kia Sorento with NHTSA. The most-reported system is engine & cooling.

How many recalls does the 2012 Kia Sorento have?

The 2012 Kia Sorento has 5 NHTSA recalls on file. Recall repairs are free at any dealer.

Is the 2012 Kia Sorento safe in a crash?

NHTSA gives the 2012 Kia Sorento an overall crash rating of 4 out of 5 stars. Crash ratings measure occupant protection in a collision; they do not measure reliability, which is what the complaint data above reflects.

Methodology & source

All figures come from the U.S. National Highway Traffic Safety Administration (NHTSA) public APIs: the Office of Defects Investigation complaint database, the recalls database, and NCAP safety ratings, retrieved September 7, 2026.

Complaints are self-reported by consumers and are not verified by NHTSA or by this site. A single complaint may cite multiple vehicle systems, so system mentions can sum to more than the complaint total. Complaint volume is influenced by fleet size, media attention, and recall notices, and is not by itself a measure of defect rates.

This site is not affiliated with NHTSA or any manufacturer. Nothing here is repair, purchase, or legal advice. For your specific vehicle, use the official NHTSA VIN lookup and consult a qualified technician.