Owners have filed 853 safety complaints about the 2018 Jeep Grand Cherokee with U.S. regulators. Here's what the federal data shows, system by system.
Complaints for this vehicle report 42 crashes, 10 fires, 33 injuries. No deaths have been reported.
Complaints filed with NHTSA name the vehicle system involved. For the 2018 Jeep Grand Cherokee, here is how reports break down by system.
"The Cruise control pacing/follow option does not slow down/break and will rear end/strike any vehicle. The auto breaking does not work. The touch screen constantly cycles randomly changing map directions, radio stations, heat and air conditioning, seat heating and cooling. Puts driver at risk due to constant changes and alert sounds."
"Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not shown. During the issue, the screen could be frozen/not responsive, or a blue screen. This concern has been an ongoing issue for some time now. It seems to be getting more frequent recently."
For most vehicles, complaint volume spikes early and tapers off. The 2018 Jeep Grand Cherokee peaked later than usual, in 2023.
Across the Jeep Grand Cherokee model years we track, the 2014 has the most complaints on file (2,374); the 2018 ranks 5 of 7.
11 recalls apply to some or all 2018 Jeep Grand Cherokee vehicles. Recall repairs are free at any dealer, with no time limit.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler…
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J…
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelera…
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, …
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may …
Recall repairs are free at any dealer, with no time limit. Look up your 17-character VIN on the official NHTSA site to see open recalls for your specific vehicle. Check your VIN at NHTSA.gov →
NHTSA crash ratings measure how the car protects occupants in a crash — a separate question from the reliability complaints above. A vehicle can be both crashworthy and trouble-prone.
As of September 7, 2026, owners have filed 853 complaints about the 2018 Jeep Grand Cherokee with NHTSA. The most-reported system is electrical.
The 2018 Jeep Grand Cherokee has 11 NHTSA recalls on file. Recall repairs are free at any dealer.
NHTSA gives the 2018 Jeep Grand Cherokee an overall crash rating of 4 out of 5 stars. Crash ratings measure occupant protection in a collision; they do not measure reliability, which is what the complaint data above reflects.
All figures come from the U.S. National Highway Traffic Safety Administration (NHTSA) public APIs: the Office of Defects Investigation complaint database, the recalls database, and NCAP safety ratings, retrieved September 7, 2026.
Complaints are self-reported by consumers and are not verified by NHTSA or by this site. A single complaint may cite multiple vehicle systems, so system mentions can sum to more than the complaint total. Complaint volume is influenced by fleet size, media attention, and recall notices, and is not by itself a measure of defect rates.
This site is not affiliated with NHTSA or any manufacturer. Nothing here is repair, purchase, or legal advice. For your specific vehicle, use the official NHTSA VIN lookup and consult a qualified technician.