Car Issues Tracker
Vehicle complaints, recalls & safety data — sourced from NHTSA

2012 Chevrolet Cruze: Complaints, Recalls, and Known Problems

Owners have filed 865 safety complaints about the 2012 Chevrolet Cruze with U.S. regulators. Here's what the federal data shows, system by system.

Data: NHTSA Office of Defects Investigation · Retrieved September 7, 2026 · Counts change as new reports are filed

865
Complaints
7
Recalls
3
Investigations
5★
Overall crash rating

Complaints for this vehicle report 62 crashes, 18 fires, 30 injuries. No deaths have been reported.

Key findings
  1. Engine & cooling leads the complaint list, cited in 308 of 865 complaints, followed by Brakes & stability.
  2. Stalling is a recurring theme. 56 of the 865 reports describe the engine stalling — many while driving.
  3. 3 NHTSA defect investigations are associated with this vehicle.

What owners report

Complaints filed with NHTSA name the vehicle system involved. For the 2012 Chevrolet Cruze, here is how reports break down by system.

Complaints by vehicle system
System mentions in 865 complaints · a complaint can cite more than one system
Engine & cooling
308
Brakes & stability
253
Electrical
196
Power train / transmission
137
Steering
103
Other / unspecified
92
Visibility & lighting
58
Fuel & propulsion
52

"I was driving and the engine caught on fire. The flames came from the turbo gasket compartment not sure why or how it ignited. Thankfully the damage was not that extensive the car was towed to my residence and it is not drivable it won't start."

Owner complaint filed August 2026 · Engine · NHTSA ODI 11760905

"Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have been replaced I have all service contact numbers as well as my receipts. Car is a death trap. Do better Chevrolet & GM"

Owner complaint filed April 2026 · Power Train,Service Brakes,Engine · NHTSA ODI 11734134

When complaints were filed

Complaint filings for the 2012 Chevrolet Cruze over time:

Complaints filed per year — 2012 Chevrolet Cruze
Year the complaint was filed, not the incident year
4
44
75
161
98
87
92
85
78
40
31
18
26
13
6
7
11121314151617181920212223242526
2026 is a partial year (through September 7, 2026).

How the 2012 compares with other model years

Across the Chevrolet Cruze model years we track, the 2012 has the most complaints on file.

Total complaints by model year — Chevrolet Cruze
All complaints on file per model year, as of September 7, 2026
731
2012
865
586
702
Older model years have had more time on the road to accumulate complaints — compare adjacent years, not endpoints.

Recall history: 7 recalls

7 recalls apply to some or all 2012 Chevrolet Cruze vehicles. Recall repairs are free at any dealer, with no time limit.

Jun 201212V-289
Fuel System, Gasoline:Storage:Tank Assembly:Mounting

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Jun 201212V-288
Engine And Engine Cooling

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESUL…

Oct 201212V-522
Air Bags

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Jan 201313V-023
Air Bags

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Aug 201313V-360
Service Brakes, Hydraulic:Power Assist

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affe…

Jun 201414V-300
Air Bags

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro …

Jul 201616V-502
Electrical System:Ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-…

Does your car have an open recall?

Recall repairs are free at any dealer, with no time limit. Look up your 17-character VIN on the official NHTSA site to see open recalls for your specific vehicle. Check your VIN at NHTSA.gov →

Crash-test ratings

NHTSA crash ratings measure how the car protects occupants in a crash — a separate question from the reliability complaints above. A vehicle can be both crashworthy and trouble-prone.

★★★★★
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★☆
Rollover

Frequently asked questions

How many complaints does the 2012 Chevrolet Cruze have?

As of September 7, 2026, owners have filed 865 complaints about the 2012 Chevrolet Cruze with NHTSA. The most-reported system is engine & cooling.

How many recalls does the 2012 Chevrolet Cruze have?

The 2012 Chevrolet Cruze has 7 NHTSA recalls on file. Recall repairs are free at any dealer.

Is the 2012 Chevrolet Cruze safe in a crash?

NHTSA gives the 2012 Chevrolet Cruze an overall crash rating of 5 out of 5 stars. Crash ratings measure occupant protection in a collision; they do not measure reliability, which is what the complaint data above reflects.

Methodology & source

All figures come from the U.S. National Highway Traffic Safety Administration (NHTSA) public APIs: the Office of Defects Investigation complaint database, the recalls database, and NCAP safety ratings, retrieved September 7, 2026.

Complaints are self-reported by consumers and are not verified by NHTSA or by this site. A single complaint may cite multiple vehicle systems, so system mentions can sum to more than the complaint total. Complaint volume is influenced by fleet size, media attention, and recall notices, and is not by itself a measure of defect rates.

This site is not affiliated with NHTSA or any manufacturer. Nothing here is repair, purchase, or legal advice. For your specific vehicle, use the official NHTSA VIN lookup and consult a qualified technician.